support

SoftCapital´s client services deliver success in implementation, consistency in support and genuine, long term partnerships at all levels.

Support level

SoftCapital has a range of products, each offering various support levels. Click on your product on the right side to reach the correct level of support. For Zonar; please you will be brought to a password protected site, please have your credentials ready

SoftCapital Customer Support Center

Staffed by functional and technical specialists, the SoftCapital Customer Support Center provides around-the-clock problem tracking and resolution when markets are trading. Our specialists are trained to understand SoftCapital products in particular and electronic trading in general. They are skilled at knowing which issues can be solved quickly and which issues need immediate escalation to engineering personnel or technical account managers.

Remote Support

Contact us for remote support

On-Site Technical Training

Contact SoftCapital for more information.
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